More Training Modules

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Front Office Administration

Investment: $599.99 ( Full Day)

Objective: Manage the schedule with precision and provide a seamless patient journey.

• Scheduling: Techniques for maximizing flow and handling short-notice cancellations.
• Financials: Same-day collection strategies and insurance verification.
• Operations: Performing chart audits and leading effective AM huddles.
• Patient Relations: Professional telephone etiquette and customized scripts.

Dental Office Management (Leadership Level)

Investment: $999.99 (Two Full Days)

Business Operations & Financial Management

Learn the core mechanics of running a profitable practice, from daily workflows to long-term financial health.

• Business 101: Master the "five key business engines"—finances, systems, people, marketing, and clinical vision.
• Financial Reporting:
  • Essential Reports: Identify and analyze vital reports, including Daily Deposit/Reconciliation, Dental Production, and Accounts Receivable (A/R).
  • Profit & Loss (P/L): Understand financial projections, break-even points, and overhead costs to ensure healthy profit margins.
  • Key Performance Indicators (KPIs): Monitor 2025 targets, such as a 90% collection ratio, 85-95% reappointment rate, and keeping hygiene cancellations under 10%.
• Scheduling for Profitability: Forecast hygiene schedules to maximize capacity and balance provider workloads.

2. Team Leadership & Communication

Develop leadership skills to foster a high-performance culture and inspire staff.

• Meetings & Huddles:
  • AM Huddles: Execute effective daily huddles to align the team on the day’s goals and identify potential schedule gaps.
  • Staff Meetings: Lead structured meetings that resolve conflicts and improve office systems rather than just "airing grievances".
• Inspiration & Culture: Shift from being a "boss" to a leader by providing clear feedback and building a culture of gratitude and shared ownership.

3. Human Resources & Talent Management

Master the lifecycle of dental team management in a competitive 2025 labor market.

• Hiring & Onboarding: Learn to draft comprehensive job descriptions and conduct interviews that find candidates aligned with practice values.
• Performance Management:
  • Reviews: Conduct formal performance reviews focused on clarifying expectations and coaching for growth.
  • Compliance: Ensure the practice adheres to modern HR standards, including OSHA and HIPAA workplace safety training.

Hygiene Boost

Investment: $399.99 (Half Day)

Objective: Transition from "prophy-focused" to "provider-focused."

• Provider Mindset: Elevating the hygienist's role in the diagnostic process.
• Patient Education: Techniques to increase treatment urgency.
• The Hand-Off: Customizing treatment presentations and "prompting" the doctor for a seamless exam.

Doctor-to-Doctor Coaching

Investment: $299.00 (60-Minute Private Call)

Objective: Targeted leadership and lifestyle balance for the practice owner.

• Leadership Development: Improving office culture and eliminating staff drama.
• Treatment Presentation: Refining your delivery for higher-value cases.
• Work-Life Balance: Creating a sustainable schedule that prevents burnout.